Outlook’s search functionality is a powerful tool that helps us manage our emails efficiently. However, not everyone is a fan of every feature that comes with it. Specifically, the ‘Top Results’ feature, which displays what Outlook considers the most relevant emails at the top of search results, might not align with our preferences. It can be distracting or simply not useful for certain users. That’s why understanding how to tailor Outlook’s search to fit our individual needs can significantly enhance our email management.

Disabling the ‘Top Results’ feature can give us a more streamlined search experience in Outlook. It allows us to view our search results according to their date or other sorting options without the interference of an algorithm’s ‘best guess’ at what is most relevant to us. We may find this approach more logical and time-efficient, especially when working with a large volume of emails. Let’s dive into the process of modifying this setting so we can optimize our search in a way that works best for our workflow.
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Understanding Outlook Search

In our exploration of the Microsoft Outlook search functionality, we highlight the implementation of dynamic AI-driven algorithms. These have been expertly designed by Microsoft engineers to streamline your email management experience.
Overview of Search Functionality
When we navigate Outlook, the search feature is a core tool that significantly enhances our email retrieval process. Outlook’s powerful search options permit us to locate emails swiftly through keywords, sender information, dates, attachments, and other criteria. This capability is rooted in a complex integration of search algorithms that work behind the scenes on your computer.
The search function capitalizes on indexed data to deliver relevant search results promptly.
Role of AI and Algorithms
Our search experience within Outlook is elevated through the use of AI and advanced algorithms, which are continuously optimized by Microsoft’s dedicated team of engineers. This intelligent system learns from our behavior to prioritize and display the top results that are most pertinent to us. These results are algorithmically sorted, aiming to place what Outlook’s AI perceives as the most relevant emails at the top of our search queries.
By understanding the intricacies of this AI-assisted search mechanism, we are able to refine and manage our search results more effectively. Knowledge of how to adjust search options allows us to tailor the Outlook search experience to our individual preferences.
Configuring Outlook Search Settings
We often find the “Top Results” feature in Outlook to be distracting because it does not always display the most relevant emails first. Luckily, we have the option to turn off this feature. Through a few simple steps in the search settings, we can update our preferences to better suit our needs for email retrieval.
First, we must access the search settings. In Outlook for the web, click on the gear icon to open Settings. From here, select View all Outlook settings at the bottom of the panel. In the Settings window, choose Search from the list which will direct us to the search configuration options.
Turning Off ‘Top Results’ Feature
Within the Search settings pane, we will find an option labeled Show most relevant search results on top—this is the “Top Results” feature which we intend to disable. Simply uncheck the checkbox next to this option to turn off the feature. It is crucial to verify that the checkbox is deselected, as this will remove the “Top Results” from your future searches.
Saving Changes
After unchecking the Show most relevant search results on top option, we must remember to save our preferences. Look for a Save or OK button typically located at the top or bottom of the window. Clicking this will update and apply our changes. If we do not save, the “Top Results” feature will remain active.
Modifying Search Options in Different Platforms
In our approach to configuring search settings across various Outlook platforms, it’s essential to understand platform-specific procedures. We’ll guide you through the steps for the desktop client, web version, and mobile apps.
Disabling Top Results in Desktop Client
To remove “Top Results” from your search within the desktop client of Outlook, you need to access the Outlook options. Here’s how we do it:
- Open the Outlook application on your Windows desktop.
- Click on the File tab at the top-left corner to open the Backstage view.
- Select Options to open the Outlook Options dialog box.
- In the Outlook Options dialog box, choose Search.
- Under Results, uncheck the option “Show most relevant search results on top”.
After these steps, the “Top Results” feature should be disabled, and your search results will no longer be sorted in the order of what Outlook thinks is most relevant.
Changing Settings in Outlook Web Version
For those of us using Outlook.com or the web version connected to a Microsoft 365 or Office 365 account, customization of search options is slightly different compared to the desktop client. Here are the steps:
- Navigate to Outlook on your favorite browser and log in.
- Click on the gear icon in the upper-right corner to open the settings menu.
- In the settings pane, find and select View all Outlook settings.
- Go to General and then to Search.
- Uncheck “Top Results” to turn off the feature.
This will apply to your web version’s search results, ensuring a linear listing without prioritized emails.
Adjusting Search on Outlook Mobile Apps
Outlook mobile apps on Android and iOS might not offer the same level of customization as desktop and web, but we can still manage our search experience to a certain extent:
- For Android and iOS, open the Outlook app.
- Usually, the search options are less adjustable in the mobile environment, but make sure to check for any app-specific updates as these could introduce new features or settings.
Remember to keep your apps updated for the latest functionality and to possibly gain more control over features like search results.
Troubleshooting and Additional Information
In this section, we’ll address some common issues and questions you might encounter when disabling ‘Top Results’ in Outlook Search. We aim to provide clear support and guidance, so keep reading for solutions and additional help.
Frequently Asked Questions
What if the ‘Top Results’ option reappears after disabling it?
It’s rare, but if you find that ‘Top Results’ comes back even after disabling, try restarting Outlook. This action can often resolve any temporary issues causing the settings to revert.
Why can’t I find the option to disable ‘Top Results’?
The steps to disable ‘Top Results’ may differ slightly depending on if you’re using Outlook for Web or the desktop client. We suggest checking Search settings in both environments carefully, as the location of this option can be found under different menus. If you’re using the desktop client, it’s under File > Options > Search.
Seeking Further Assistance
If you’ve tried the above steps and still require help, Microsoft offers support resources that can provide more detailed information.
| Support Resource | Details | Contact Information |
| Microsoft Support Site | General troubleshooting and step-by-step guides. | Visit support.microsoft.com |
| Outlook UserVoice | Platform for feature requests and feedback. | Search for Outlook UserVoice online |
| Office Support Forums | Community help and discussions. | Browse forums at answers.microsoft.com |
For specific technical issues or complex inquiries, contacting Microsoft support directly is always a useful option. The community forums can also be a great place to find answers from other users who might have faced similar challenges.