Encountering the CE-100028-1 error message on our PS5 can be frustrating. It indicates that there’s not enough storage space to install or download new content. The console’s solid-state drive (SSD) may become filled over time with games, apps, and media files. As avid gamers, we want to quickly solve the issue and get back to playing our favorite titles without delay.

Dealing with insufficient storage efficiently is essential. We often start by examining the available space in the console’s settings and comparing it with the requirements of what we’re trying to install. If we find that the space is indeed low, it’s time for us to manage the storage. This could mean deleting unneeded games and apps or transferring data to extended storage solutions.
Having a clutter-free SSD not only clears the error message but also ensures a better gaming experience. We can avoid future storage space issues by regularly checking and managing our console’s storage. This keeps our PS5 running smoothly, allowing us to focus on enjoying our gaming sessions without worrying about storage constraints.
Contents
Understanding PS5 Storage

When we tackle the challenge of managing our PS5 console’s storage, we have to consider various aspects such as the types of storage available, how to access and alter storage settings, and understanding specific error codes that are related to storage issues.
Types of PS5 Storage
The Different Storage Options
Our PS5 boasts a built-in ultra-high-speed SSD with a capacity that typically starts at 825GB. However, the actual usable storage space is less due to system software. We can extend the console’s storage capacity in two ways: by upgrading the internal SSD or by attaching a compatible USB drive for additional extended storage.
Managing Storage Settings
Diving into storage management, we go through the Settings menu. Here’s how we do it: from the PS5 home screen, we navigate to the top-right corner to find the gear icon for Settings. From there, we select Storage to see both our console storage and if used, our extended storage. This is where we can manage our stored games and apps.
Deciphering Error Code CE-100028-1
If we come across the error code CE-100028-1, it typically means we’re trying to download a game or app that cannot be accommodated within the available storage space. To rectify this, we must ensure there is enough free space on our SSD or extended storage. This may involve deleting unneeded data or transferring files to the extended storage options.
Optimizing Space Usage
Managing storage on the PS5 can be a fine balance between keeping your favorite games ready to play and having enough space for new titles. Here, we will discuss practical steps to maximize your console’s storage.
Deleting Unnecessary Files and Apps
We all have games and apps that we no longer use. It’s important to comb through your PS5 storage and delete these to free up space. This includes PS5 and PS4 games that are no longer in rotation, as well as media gallery items like old screenshots and video clips. Remember, any games you delete can be re-downloaded at a later time, should you wish to revisit them.
Transferring Data Between Storages
When internal storage is full, consider moving data to an external drive. This can be particularly handy for PS4 games, which do not require the fast speeds of the PS5’s internal SSD.
| Game Data | Move to External Drive | Keep on Internal SSD |
| PS4 Games | Yes | No |
| PS5 Games | No | Yes |
This provides a quick workaround to manage your game library without having to constantly download and install titles.
Utilizing Cloud Storage Options
For saved data, cloud storage is a superb option. As part of PlayStation Plus, we can upload our game saves to the cloud. This action does not only secure our progress but also clears up a significant amount of space from the console’s storage.
- Safeguarding game progress
- Accessing data from any PS5 console
- Freeing up local storage for more content
This feature is particularly useful when managing large saves from games with expansive worlds or those that require constant updates. By utilizing these strategies, we can keep our PS5 running smoothly and our favorite games ready to enjoy.
Advanced Storage Solutions
In addressing the limited storage on PS5, we recognize a need for advanced storage solutions that enhance our gaming experience. Let’s navigate how we can boost our console’s capacity significantly.
Installing an M.2 SSD
When the built-in SSD falls short, we can upgrade our PS5 with an M.2 SSD, which must meet Sony’s criteria for compatibility. This upgrade involves opening the console’s expansion slot and carefully installing the new drive. We must ensure it comes with a suitable heatsink to prevent overheating—an imperative for maintaining your new SSD’s longevity and performance.
- Must support PCIe Gen4 interface
- Minimum read speeds of 5500MB/s
- Storage capacity ranging from 250GB to 4TB
- 22mm width, and lengths of 30mm, 42mm, 60mm, 80mm, or 110mm
- Appropriate heatsink to dissipate heat
Using External Hard Drives Effectively
An external hard drive can be an excellent solution for managing PS4 games, as it frees up internal storage for PS5 titles, which can only run from the primary SSD or a compatible M.2 SSD storage expansion. Remember, we should look for drives that take advantage of USB 3.0 connectivity to ensure faster data transfer.
Exploring USB Extended Storage
USB extended storage is ideal for archiving. Moving PS5 games to USB extended storage can free up internal space, with the downside that we can’t play these titles until they’re transferred back. This method is perfect for games we don’t play often. Remember to follow the latest PS5 update instructions for optimal results.
| Storage Solution | Pros | Cons |
| M.2 SSD | Fast, internal, boosts overall storage | More technical to install, higher cost |
| External Hard Drive | Portable, less expensive | Slower than SSD, not for PS5 titles |
| USB Extended Storage | Ideal for archiving, easy to use | Games must be transferred to play |
Troubleshooting and Maintenance
In maintaining your PS5, regularly addressing storage errors and glitches ensures smooth gaming. We’ll navigate the steps to repair common issues without the hassle of losing all your precious game data.
Rebuilding the PS5 Database
When faced with system slowdowns or errors, it’s often helpful to start troubleshooting by rebuilding the PS5’s database. This process can iron out issues and improve system performance. Access this option via the console’s Safe Mode, which you engage by turning off the system and then holding the power button until you hear two beeps.
Resolving Download Queue Errors
At times, your PS5 might incorrectly report storage issues due to download queue errors—a software bug that can prevent installations from progressing. To check for this, visit the notifications area and the ‘Downloads/Uploads’ section. If an error is present, cancel the affected downloads and then restart them. If the problem persists, a restart of the PS5 often helps by refreshing the system’s connection to the PS Store.
Performing a Factory Reset
If other troubleshooting methods don’t resolve the issues, a factory reset might be necessary, but it should be a last resort as this will remove all of your user data. Again, enter Safe Mode, and select “Reset PS5.” This will restore the system to its original software state, potentially eradicating deeper software bugs, but remember to back up your data beforehand if possible.
Navigating the various settings and understanding the options can be a bit overwhelming, so take your time and proceed methodically. Ensuring regular system maintenance can prevent many of these issues from arising in the first place.