Having trouble getting your Microsoft Surface Laptop to turn on? We’ve all been there, staring at that blank screen, wondering what went wrong. Press the power button until your Surface device turns on—usually just a few seconds. Sometimes it helps to just give it a little patience.
In some cases, if your Surface doesn’t respond, try connecting it to a keyboard or using an integrated keyboard. This little trick can sometimes wake it up. We’ve found that using the Windows logo key + Ctrl + Shift + B can refresh the display driver, offering a quick fix.
If it’s still playing hard to get, there’s one more move in our arsenal. Press and hold the volume-up button and the power button at the same time until the screen turns off (about 15 seconds). Release both buttons, wait 10 seconds, then press and release the power button again. Simple, right? Give these steps a try and get back to work in no time!
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How To Turn On Microsoft Surface Laptop
To turn on a Microsoft Surface Laptop, first locate the power button. It’s typically found on the top right corner of the keyboard area. Just like on a smartphone, a quick press should do the trick.
If the device doesn’t turn on, check the power supply. Make sure the charger is plugged in and the cable is properly connected to the device.
| Step | Action | Details |
| 1 | Press Power Button | Located at the top right corner |
| 2 | Check Charger | Ensure it’s plugged in |
| 3 | Force Restart | Hold the power button for 10 sec |
If your Surface Laptop still doesn’t wake up, try a keyboard shortcut. Connect a keyboard or use the Type Cover. Press the Windows logo key + Ctrl + Shift + B.
In case it doesn’t boot, you might need to force a shutdown. Press and hold the power button for about 10 seconds. This forces the device to turn off. Then, press the power button again to turn it back on.
Sometimes, the device enters sleep mode. Simply press the power button or any key on the keyboard to wake it up. If it is still unresponsive, consider checking the touchpad settings.
To ensure it’s not a hardware issue, make sure no dirt or debris is blocking the volume-up or power buttons.
Finally, ensure you’re using a working power adapter and the battery icon isn’t showing any issues.
If everything checks out, your Surface Laptop should power on without a hitch.
Troubleshooting Common Issues
Sometimes our Microsoft Surface laptops won’t turn on due to battery problems or power button malfunctions. Let’s go through the steps to get everything running smoothly without a hitch.
Battery Problems
One of the common reasons our Surface laptop might not turn on is the battery.
We can start by checking if the battery is charged. Plug the charger into the laptop and see if the LED light on the charger is on. If it isn’t, there might be an issue with the charger or the power outlet.
Another common issue is a dead battery. Leave the laptop plugged in for a while to see if it was just completely drained. If the laptop still doesn’t turn on, we may need to try a different charger to rule out any charger issues.
If these steps don’t work, there might be a problem with the battery itself. In this case, we should use the Surface Diagnostic Toolkit to check for power supply and battery issues. Keep an eye out for any signs of overheating while charging, as this might indicate a bigger issue.
Power Button Malfunctions
Power button issues can be equally frustrating. If pressing the power button does nothing, we can try a force restart. For some Surface models, pressing and holding the Volume-Up and Power buttons simultaneously for 15-20 seconds can help.
In some cases, we might need to perform a soft reset. This can often be done by pressing the Power button and holding it for 10 seconds, then pressing it again to turn the device on.
Sometimes, the button may simply be stuck or unresponsive. Ensure it’s not physically damaged. If nothing works, it’s wise to consult with Microsoft Support for further help. We can do this directly via the Surface app or the Microsoft support website.
Optimizing Startup Settings
To get the most out of our Microsoft Surface Laptop, we need to maximize both BIOS settings and firmware updates. Doing this helps ensure our laptop runs efficiently from the moment we turn it on.
Configuring BIOS Settings
First, we need to access the BIOS during startup by pressing and holding the Volume Up button while pressing the Power button. This brings up the Surface UEFI screen. Here, we can adjust several settings:
Secure Boot. Make sure Secure Boot is set to Enabled. This helps prevent unauthorized software from loading during startup.
Boot Order. Adjust the Boot Order to prioritize the SSD where our operating system is installed. This speeds up startup significantly.
If we’re not sure about changing a specific setting, it’s best to leave it at the default. Incorrect settings might cause startup issues or reduce performance.
Updating Firmware
Regularly updating the firmware is crucial for keeping our laptop smooth and secure. Here’s how we make sure our firmware is up to date:
Check for Updates. Go to Settings > Update & Security > Windows Update and click on Check for updates. This includes firmware updates.
Automatic Updates. It’s wise to turn on automatic updates to ensure we’re always running the latest firmware and drivers.
Keeping the firmware updated not only improves performance but also enhances security, combating new threats effectively. Let’s stay proactive with updates to keep our Surface Laptop running at its best.
Getting Professional Help
Sometimes, fixing tech problems ourselves feels like swimming upstream. When our Microsoft Surface Laptop won’t turn on, getting professional help can be a lifesaver.
First, check if your Surface is under warranty. If it is, contacting Microsoft support is a smart move. They’ll guide you through steps and may offer a device replacement if repairs are needed.
If your Surface is out of warranty, don’t worry. We have other options.
| Option | Details |
| Microsoft Support | Expert help, possible costs if out of warranty |
| Local Tech Shops | Easy access, could be cheaper |
| Certified Repair Centers | Reliable techs, may have higher costs |
Talking with Microsoft support can be like getting directions from someone who built the map. On the other hand, local tech shops are close to home and may offer quicker service times.
Sometimes, walking into a certified repair center feels reassuring. These authorized places know their stuff and hold your laptop’s safety in high regard.
Whether your laptop needs a simple fix, like replacing an old battery, or something more serious, professionals can help. Let’s not overlook how frustrating these issues can be. We’ve been there, staring at a blank screen, hoping it will just magically turn on.
Getting help is nothing to be shy about. Let’s keep our cool and get our Surface back on track.