Changing your display name in Outlook 365 Exchange can make your emails look more professional and helps maintain a cohesive brand image for your organization. To change your display name, simply access the account settings and update the “Your name” field. This straightforward process can be done in minutes but can significantly impact how your emails are perceived.

We know that sometimes you want a quick fix, and we’ve all been there, juggling through various settings just to find the right one. Outlook 365 makes it easy for us to manage these details. If your account is configured via Exchange, you might need to reach out to your administrator.
It’s essential to keep our communications polished, especially in professional environments. Our names often form the first impression, and a well-managed display name can set the right tone. It may seem like a small detail, but it’s one that can make a big difference in how we communicate and present ourselves to others.
Change Display Name in Outlook 365 Exchange
Changing the display name in Outlook 365 Exchange can be a bit tricky, but we’ve got you covered! Here’s how we can do it step-by-step.
First, we need to open Outlook and head to the File menu. Remember, simplicity is key here.
Steps to Change Display Name:
- Select Account Settings.
- Choose Account Settings again from the drop-down menu.
- Select the email account to change.
- Click Change.
- Update the name in the Your Name field.
- Hit Next and then Finish.
Now, it’s time to check if the name has been updated successfully. We can send a quick email to ourselves to see if the display name shows correctly.
If we’re using a Microsoft Exchange account, things might be different. For an Exchange account, you may need to contact your Exchange administrator. They’re like the superheroes who can make this happen on their end.
For those of us using POP or IMAP accounts, the process is straightforward. Just follow the steps listed, and we should be good to go!
Having trouble? Try restarting Outlook or even your computer. Sometimes, a little restart is all we need to see changes take effect.
Feel free to share these steps with your friends or colleagues who might be struggling with the same issue. 😄
Stay tech-savvy, everyone!
Step-by-Step Guide
Let’s change our display name in Outlook 365 Exchange. Follow these steps, and we’ll have it done in no time.
First, we need to login to our Office 365 account. Open your browser and type in “Office 365 login.” Enter our login details and click sign in.
Step 1: Go to the Outlook Webpage. In the top right corner, click on the gear icon to open Settings.
Step 2: Scroll down and find View all Outlook settings. Click it.
We should see a list of settings now.
Step 3: Navigate to Mail > Compose and reply. Here, we can change our display name.
Step 4: Enter our new display name in the Display Name field.
Step 5: Click Save to apply the changes.
For Exchange Mailboxes:
Open Outlook:
Step 1: Go to File > Account Settings.
Step 2: In the Account Settings window, select the email address we want to update and then click Change.
Step 3: Edit our Mailbox Name in the Your Name field.
Step 4: Save and close.
Sometimes our changes don’t show up right away. Give it some time. If we run into problems, we might need to contact an Exchange Administrator.
Using IMAP or POP? The steps are a bit different.
Step 1: Navigate to File > Account Settings > Account Name.
Step 2: Edit the Your Name field.
Remember, these changes affect only our display name, not our email address. Happy emailing! 🚀
Common Issues and Solutions
Changing the display name in Outlook 365 Exchange can be tricky. Let’s dig into some common problems and their fixes.
Issue: Display name not updating
Solution: Sometimes, the display name might not update immediately. We usually advise waiting 24-48 hours. If still not updated, checking Active Directory for the correct entry can solve the issue. Another step is ensuring the update is reflected in the Outlook Web App.
Issue: Display name different for recipients
Solution: This occurs due to improper configuration. First, verify that the name is changed in Account Settings. For POP3 and IMAP users, the change might need to be done manually. For Microsoft Exchange, contact the administrator.
| Outlook Version | Location to Update Display Name | Additional Steps |
| Outlook 2010 | File > Account Settings | Double-click the account, change the name |
| Outlook 2013 | File > Account Settings | Double-click the account, update display name |
| Outlook 365 | Web App or Software | Ensure it syncs across devices |
Issue: SMTP address mismatch
Solution: A mismatch between the display and SMTP addresses can cause confusion. Double-check that these addresses match in the Account Settings. Ask the Exchange administrator to ensure the SMTP address also updates.
Issue: Old display name in archived emails
Solution: Archived emails (like those in a PST file) may still show the old display name. This is a known quirk, and unfortunately, there isn’t much we can do about it.
Remember, patience is key. Changes can take time to reflect. If issues persist, contacting support or an administrator is often the best step. 😅