Are you tired of manually adding each contact into Outlook? We know, it can be a real pain, especially when you have a long list of people to keep track of. The good news is, importing contacts into Outlook is easier than you might think, and we’re here to guide you through it!

Whether you’re using Outlook on Microsoft 365 or Outlook.com, our detailed steps will help you transfer contacts from various sources like CSV files, Excel spreadsheets, and even other email services. Imagine the peace of mind knowing all your contacts are right where you need them without any hassle.
If your contacts are scattered across different platforms or if you’re switching to a new email service, we’ve got you covered. We’ll show you how to prepare your contact list, map custom fields, and avoid duplicates, ensuring you don’t lose any important information in the process. Ready to save yourself some time and effort? Let’s dive in!
Contents
How To Import Contacts Into Outlook
Importing contacts into Outlook can initially seem daunting. Trust us, it’s simpler than it looks.
Step 1: Export Your Contacts
First, we need a file of our contacts. Usually, these files are in CSV (Comma Separated Values) format. We recommend using Excel to create or save this file.
Step 2: Open Outlook
Open Outlook. This applies to Outlook 2013, 2016, 2019, and Outlook 2021. The steps are nearly identical across these versions.
Step 3: Access the Import Tool
Click on the “File” tab at the top left corner. This opens the navigation bar. Choose the “Open & Export” option, and then select “Import/Export.”
Step 4: Choose Your File Type
In the Import and Export Wizard, we select “Import from another program or file.” Choose “Comma Separated Values” if we have a .csv file or “Outlook Data File (.pst)” if it’s a .pst file.
Step 5: Locate Your File
Click on “Browse,” find your saved contacts file, and select it.
Step 6: Map Your Fields
Outlook might ask us to map the fields. This means we match items like “First Name,” “Last Name,” and “Email” from our file to Outlook’s fields.
Step 7: Import Contacts
Click “Finish” and Outlook will start importing contacts. This might take a few minutes, depending on the number of contacts.
A Quick Note About UTF-8 Encoding
If importing contacts shows garbled text, our file might not be in UTF-8 encoding. We should convert it using Excel or another text editor before importing.
Here’s a comparison table for contact import steps across different Outlook versions:
| Step | Outlook 2013 | Outlook 2016 | Outlook 2019/2021 |
| 1 | File > Open & Export | File > Open & Export | File > Open & Export |
| 2 | Import/Export | Import/Export | Import/Export |
| 3 | Import from CSV or PST | Import from CSV or PST | Import from CSV or PST |
Phew! Importing contacts is as easy as pie with these steps. 👌 We can now enjoy having all our contacts neatly arranged in Outlook. Happy emailing! 📧
Preparing Your Contacts List
Before we import contacts into Outlook, let’s get our contact list ready.
First, gather all the contact details. We need names, email addresses, phone numbers, and any other information you’d like to have in Outlook. Keep everything organized in a spreadsheet.
Make sure your spreadsheet is in CSV format. You can easily save an Excel file as a CSV by selecting File > Save As and choosing CSV from the options.
We might also need to make sure that our file uses UTF-8 encoding to avoid issues with special characters. This is important to ensure that all text is readable once imported.
Here’s a quick checklist for crafting the perfect contact list:
1. Use column headers like Name, Email, Phone.
2. Check for duplicate entries and clean them up.
3. Ensure consistent formatting (e.g., phone numbers).
4. Review for any typos or errors.
Once that’s done, save your file again. If we follow these steps, our contact list will be clean and ready for a smooth import process.
Creating a solid contact list now saves us from headaches later. It’s all about making the transition as smooth as possible!
Formatting Your Contacts For Outlook
Before we import our contacts into Outlook, it’s crucial to format them correctly. One common format is CSV (Comma Separated Values), which is easy to create with Microsoft Excel.
First, we open the Excel workbook and select the worksheet containing our contact information. Saving this worksheet in CSV format is straightforward. Just go to File > Save As and select CSV (Comma delimited) (*.csv) in the Save as type box.
While saving, you might see a warning that the selected file type does not support workbooks with multiple sheets. No worries – this means our contact info will be saved in a single sheet.
Here’s a simple example of how our CSV file should look:
| Name | Phone | |
| John Doe | [email protected] | 555-1234 |
| Jane Smith | [email protected] | 555-5678 |
UTF-8 Encoding
To ensure our contacts are read correctly by Outlook, we need to save our CSV file with UTF-8 encoding. This helps in displaying all text properly, especially if our contacts have special characters or non-English text.
In Excel, when we save the file, we should check the encoding options and make sure it uses UTF-8 encoding.
Custom Fields
Sometimes, our contacts have more information than just names and emails. We might have custom fields like birthdays or addresses.
To include these custom fields, we simply add more columns to our CSV file. For instance, if we want to add a “Birthday” column, our file might look like this:
| Name | Phone | Birthday | |
| John Doe | [email protected] | 555-1234 | 01/01/1990 |
| Jane Smith | [email protected] | 555-5678 | 02/02/1980 |
Formatting our contacts properly ensures that the import process into Outlook will go smoothly. Let’s get our CSV files ready and make sure everything is in order before moving to the next step!
Importing Contacts Using Outlook Wizard
Importing contacts into Outlook can be done using either CSV or PST files. This process ensures your contacts are transferred efficiently and without loss of information.
Using CSV Files
To import contacts using a CSV file, start by opening Outlook and selecting the File menu. Choose Open & Export and then Import/Export.
This opens the Import/Export Wizard. Choose Import from another program or file and then Comma Separated Values (CSV). Click Next.
Select the CSV file you want to import. If the file is not in UTF-8 format, some characters may not display correctly.
Tip: Make sure your CSV file uses UTF-8 encoding to avoid formatting issues.
Next, map your contact fields by clicking Map Custom Fields. This step ensures that all information from your CSV file goes into the correct fields in Outlook.
Finally, choose the destination folder—usually the Contacts folder in My Contacts. Click Finish to complete the process.
Using PST Files
For those who prefer to use PST files, start by opening the File menu in Outlook. Select Open & Export and then Import/Export.
In the Import/Export Wizard, choose Import from another program or file and then Outlook Data File (.pst). Click Next.
Browse your computer for the PST file you want to import. Select the file and choose the option to replace duplicates or allow duplicates.
| Step | Action | Details |
| Open Wizard | File → Open & Export | Initates the Wizard |
| Select File | Browse for PST | Choose desired PST file |
| Finish | Choose folder | Usually Contacts folder |
Finally, select the destination folder where you want your contacts to go. This is usually the Contacts folder under My Contacts. Click Finish to import your contacts.
Following these steps ensures that your contacts are successfully imported into Outlook using the Import/Export Wizard.
Troubleshooting Common Issues
Let’s face it, importing contacts into Outlook should be simple, but it can sometimes throw curveballs at us. Here, we’ll tackle common issues head-on.
1. Duplicate Contacts
Oh boy, there’s nothing more annoying than finding multiple versions of the same contact. Here’s a quick fix:
- Remove duplicates using the “Merge Contacts” feature in Outlook.
- Third-party apps like Contacts+ also help clean up duplicates efficiently.
2. No Contacts Appearing
We triple-checked, but still, no contacts! It’s usually because of:
- Incorrect file formats. Ensure you’re using a CSV file.
- Verify the CSV file by opening it in Excel and checking that the data is correct.
3. Text Encoding Issues
If your contact names look like gibberish, it might be a text encoding problem. Make sure your CSV file has UTF-8 encoding. Re-export your contacts with the correct settings if needed.
4. Problems with .pst Files
Who knew a simple file could be so stubborn? Make sure you:
- Check for corruption in the .pst file.
- Use the Outlook Import/Export wizard following the proper steps.
5. Stuck with Error Messages
Sometimes, we see cryptic error messages that make no sense. I recommend:
- Using Outlook’s built-in support tools.
- Contacting Outlook support for more complex issues.
6. Third-Party Apps Causing Havoc
Occasionally, third-party applications interfere with Outlook. If you’re having trouble:
- Disable any unnecessary third-party apps.
- Check if the issue resolves itself once they’re disabled.