AirPods Not Working on Netflix: Quick Fixes and Troubleshooting Tips

When attempting to unwind with your favorite Netflix show, encountering issues with your AirPods can be a frustrating experience. We’ve all been there, ready for some entertainment, only to realize that the sound isn’t coming through our AirPods. It’s essential to understand that this is a common problem faced by many users and typically involves a simple fix. The key lies in determining whether the issue is with the AirPods themselves, a pairing concern, or an isolated problem within the Netflix app.

AirPods Not Working on Netflix: Quick Fixes and Troubleshooting Tips

Our experience suggests that solving these issues can range from basic troubleshooting steps like ensuring the volume is adequately adjusted to more specific solutions tailored for the Netflix platform. For instance, syncing issues between audio and video on Netflix may require a different approach compared to when your AirPods are connected but not producing any sound at all. We’re accustomed to a seamless wireless experience with our devices, so disruptions can feel out of place. Rest assured, though, that solutions are within reach, often without the need for professional assistance.

In the realm of potential fixes, charging your AirPods fully, cleaning them to remove any blockage, or resetting them are common first steps. When these are not enough, inspecting the Bluetooth connectivity on your device or checking for updates within the Netflix app could uncover the solution. It’s crucial to approach each step methodically to effectively resolve the situation and return to enjoying your streaming content with the convenience of your AirPods.

Troubleshooting Connection Issues

When our AirPods fail to work with Netflix, it’s crucial we address Bluetooth connectivity and specific application glitches.

Verifying Bluetooth Connectivity

Firstly, we should ensure that Bluetooth is active on our device, whether it’s an iPhone, iPad, Mac, Android, or Apple TV. You can do this by going into the Bluetooth settings and checking if the feature is turned on. If our AirPods are visible in the list of devices but do not connect, the next logical step is to refresh the connection:

  1. Close the AirPods case lid and wait for a brief period, about 15 seconds.
  2. Re-open the lid and check the connection status.

If these actions don’t resolve the issue, we might need to reset network settings, which can help eliminate any connectivity issues that are preventing our AirPods from working with Netflix.

Dealing with Netflix-specific Glitches

Occasionally, the problem might stem from Netflix itself. For such Netflix-specific glitches, consider the following:

  • Restart the Netflix app: Force close and reopen the application.
  • Check for app updates: An outdated Netflix app might lead to compatibility issues with our AirPods.
  • Using an outdated app version may cause playback errors, so it’s essential to update Netflix regularly.

By systematically following these troubleshooting steps, we can usually overcome the most common connectivity hurdles that prevent us from enjoying seamless audio with our AirPods while streaming on Netflix.

Optimizing Audio Playback

Airpods sit next to a smartphone playing Netflix. The audio is not working, and the user is attempting to troubleshoot the issue

When using AirPods for Netflix, ensuring optimal audio playback is crucial for the best viewing experience. We’ll guide you through checking your AirPods’ battery, adjusting the audio settings for optimal sound, and making sure the AirPods fit well for the best audio performance.

Checking AirPods Battery and Charging

Battery Status: Before starting a movie or show, we make sure our AirPods are adequately charged. It’s a simple process to check the charge level. We just open the charging case near our iPhone, and a pop-up display shows the remaining battery life. A full charge ensures uninterrupted audio throughout our entertainment experience.

  • Place AirPods in the charging case for a quick power boost if needed.
  • If the case itself is low on battery, we plug it into a power source using a Lightning cable or we place it on a compatible wireless charger.

Adjusting Audio Settings

Volume Control: Sound clarity can dramatically change with the right volume levels. We adjust the volume levels using the device’s control or the touch controls on the AirPods themselves for the ideal balance where dialogue is clear and effects are impactful.

  • For more nuanced audio profiles, such as stereo or spatial audio, we might delve into the settings. Advanced features like Dolby Atmos can be turned on in Netflix’s audio settings if available.

Ensuring Proper AirPod Fit

Fit Test: To receive the full spectrum of sound that our AirPods can deliver, we conduct an Ear Tip Fit Test. This test checks for the best ear tips that provide a secure fit.

  1. We go to Settings > AirPods and tap on the info icon.
  2. We select Ear Tip Fit Test and follow the prompts.

A good seal not only improves sound quality but also enhances Spatial Audio effects, creating a more immersive audio experience when watching movies or TV shows on Netflix.

Advanced Fixes and Workarounds

Airpods lay next to a laptop with a Netflix error message on the screen. A person troubleshoots the issue with various devices and cables nearby

When standard troubleshooting steps fail to resolve the issue of AirPods not working with Netflix, it’s time to explore some advanced solutions. These procedures often involve resetting hardware, updating firmware, or altering specific settings that go beyond simple on/off fixes.

Performing AirPods Reset Procedures

Resetting your AirPods can resolve a plethora of connectivity and audio issues. It’s like giving your AirPods a fresh start:

  1. Put AirPods in their case and close the lid.
  2. Wait 30 seconds, then open the lid.
  3. On your iOS device, go to Settings > Bluetooth.
  4. Find your AirPods in the list and tap the “i” next to them.
  5. Tap “Forget This Device” and confirm.

Now, to reset your AirPods:

  1. With the lid open, press and hold the setup button on the back of the case.
  2. Wait for the status light to flash amber, then white.
  3. Reconnect your AirPods by placing them close to your device and following the on-screen instructions.

Updating Firmware and Software

Ensure all of your devices are up-to-date to avoid compatibility issues:

  • AirPods Pro and regular AirPods update automatically when paired with an iOS device. To check their firmware version, go to Settings > General > About > AirPods.
  • Update your iOS or iPadOS device by going to Settings > General > Software Update.
  • For macOS, click the Apple menu > System Preferences, then click Software Update.

Remember, keeping your devices’ firmware and software current is crucial for optimal performance and compatibility.

Maintenance and Care for AirPods

Proper maintenance of our AirPods ensures they function effectively, especially when we are using them for services like Netflix. It’s essential to keep both the AirPods and the charging case clean to prevent any issues with sound quality.

  • Cleaning: We use a soft, lint-free cloth to wipe our AirPods and case. For any debris or earwax, we gently brush the speaker mesh using a soft-bristled brush, ensuring not to push dirt further into the mesh.
  • Earwax and Dust: Earwax accumulation can muffle sound. We carefully remove the wax from the sensors and microphone openings to avoid blockage.
  • Charging Case: We ensure the charging contacts are free from dust and debris. This allows a proper connection and charging. If necessary, we use a dry cotton swab to clean the case’s interior.

When it comes to Apple Support, if we notice persistent issues despite our cleaning, we consider reaching out for further assistance. It’s important to use only approved cleaning methods to avoid damaging the AirPods.


  • Avoid using any liquids or abrasive materials.
  • Do not insert anything into the charging ports.
  • Keep the case closed when not in use to minimize exposure to dust and debris.

By following these simple but crucial care guidelines, we help ensure our AirPods’ longevity and reliable performance during our Netflix sessions.

Leave a Comment