When we visit a website and encounter a 404 error, it’s a clear signal that the page we’re looking for no longer exists. This HTTP status code is a standard response from the server informing us that while it can be accessed, the specific page we intended to reach isn’t there. Dealing with a 404 error can be frustrating, but it’s a common issue that we can often resolve with a few straightforward steps.

The reason behind a 404 page could be due to a removed page, a broken link, or a mistyped URL. It’s important for us to address these errors, not just to improve user experience but also because they can negatively impact a website’s SEO ranking. Ignoring 404 errors on a website we manage could result in losing visitor engagement and diminishing the site’s credibility.
Identifying and fixing 404 errors requires a bit of detective work. We can scan our website to find the broken links, correct the URLs that have changed, or remove the links that reference deleted content. It’s a task that requires attention to detail and a proactive approach in website maintenance. Addressing these errors promptly ensures visitors have a smooth experience and helps search engines to index our website correctly.
Contents
Understanding 404 Errors

In our digital experience, understanding HTTP status codes like the 404 error is key for both web developers and users to effectively navigate and troubleshoot the web.
What Is a 404 Error?
A 404 error is an HTTP status code signifying that the server is reachable, but the specific page or resource requested by the client cannot be found. From a technical standpoint, this means the server didn’t find a match for the URL provided by the client. The occurrence of a 404 error does not indicate a problem with the server itself, simply that the specific path looked for holds no data.
Common Causes of 404 Errors
The causes of 404 errors can vary. Most commonly, they occur when a webpage is moved or deleted and the URL has not been updated or redirected. They might also happen if the URL is typed incorrectly by the user. Additionally, if a site’s structure has changed during redesigns or migrations without proper updates to internal linking, these errors might surface.
| Potential Causes | User Impact | Resolution Steps |
| Misspelled URL | Page cannot be accessed | Verify and correct the URL |
| Deleted Resource | Confusion or frustration | Implement redirects if applicable |
| Site Redesign | Navigation Issues | Update internal links and sitemaps |
Troubleshooting and Resolving 404 Issues
We understand that encountering a 404 error can be frustrating. This section provides a step-by-step approach to identifying and resolving 404 errors, ensuring that visitors can access your content without problems.
Identifying Broken Links
The first step in fixing 404 errors is to identify broken links on your website. Tools like Dead Link Checker and Screaming Frog can help us crawl our site and uncover any dead links. It’s essential to review these broken links and determine whether they result from a misspelled URL, outdated content, or a relocated page.
Using Google Search Console
Google Search Console is a valuable tool for webmasters to identify crawl errors, including 404s. After verifying ownership of our site, we can navigate to the ‘Coverage’ section to see a list of 404 errors that Google has detected. From here, we can assess whether a redirect is necessary or if we should reinstate a missing page.
Examining Server Logs
Server logs offer us a comprehensive record of all server activity, including a history of 404 errors. By examining these logs, we can pinpoint recurring issues and patterns leading to these errors. Server logs can indicate whether the 404s are the result of external broken links or issues within our website that need attention.
Enhancing User Experience on 404 Pages
To maintain a positive user experience and website performance, we need to focus on creating helpful 404 pages and implementing smart redirects. This will retain user engagement and manage traffic effectively.
Designing a Custom 404 Page
Implementing Redirects
| 301 Redirect | Soft 404 |
| When we move or delete a page that has traffic, we implement a 301 redirect to another relevant page to prevent 404 errors and preserve search engine rankings. | A soft 404 occurs when a non-existent page displays a ‘not found’ message but wrongly returns a 200 OK status to search engines. We regularly check Google Search Console and fix soft 404 errors to avoid confusing both users and search engines. |
Our approach ensures users and search engines are directed correctly, which is crucial for maintaining site performance and UX.
Preventing Future 404 Errors
To safeguard your site’s usability and SEO rankings, it’s essential to prevent 404 errors. A consistent website structure and regular monitoring of external links are vital strategies that we must employ.
Maintaining Website Structure
Monitoring External Links
External links are a factor out of our direct control, but we can mitigate their impact. To do so:
| Check Backlinks | Engage Partners | Use Redirects Judiciously |
| Regularly use tools to monitor our backlinks and ensure they point to the correct pages. | Contact owners of external sites to update their links if they point to a nonexistent page on our site. | Create permanent 301 redirects for old URLs to direct both users and search engines to the appropriate content. |
By diligently monitoring these external factors, we can minimize the occurrence of 404 errors, thereby improving user experience and maintaining our site’s SEO rankings. The alignment of file permissions and DNS configurations with our CMS also plays an essential role in preempting errors. Together, we can work towards a seamless, error-free visitor experience on our WordPress site or any other platform we use.