Pokémon Unite has become one of the most popular MOBA (Multiplayer Online Battle Arena) games since its release. Available on multiple platforms including Nintendo Switch, Android, and iOS, it offers the excitement of Pokémon battles in a free-to-play team format. Yet, sometimes, the thrill is abruptly halted when Pokémon Unite fails to start. We understand the frustration of a game not loading, especially one as engaging as Pokémon Unite.
Troubleshooting this issue involves a few checks and fixes. Based on our experiences and confirmed by player reports, common causes of the game not starting range from internet connection problems, server outages, to software updates. Being proactive in resolving these issues can quickly return us to the virtual arenas of Aeos Island. It is important to approach the problem methodically, ensuring that the basic requirements for the game’s operation are met before moving on to more complex solutions.
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Initial Troubleshooting Steps
When Pokémon Unite won’t start, we recommend starting with basic troubleshooting steps. These help us address common issues such as server downtimes, device problems, or internet connectivity concerns.
Check Server Status
Restart Your Device
Restarting the device on which you’re playing can resolve unexpected glitches or temporary bugs. For consoles, fully power down and unplug for at least one minute to reset. On mobile devices, we turn off the device, wait a short while, and then restart. This action often clears errors that might hinder game startup.
Check Internet Connection
Internet connectivity issues often cause network errors. We can try the following:
| Check Wi-Fi | Use Airplane Mode | Restart Router |
| Ensure the device is connected to a stable Wi-Fi network. | Toggle Airplane mode on and off to refresh the network connection. | Power off the router, wait a minute, then reboot to fix connection issues. |
Remember, troubleshooting is about systematic problem-solving. We’re methodically going through steps to eliminate the common causes preventing Pokémon Unite from starting, ensuring no stone is left unturned in our quest to get back to the game.
Game-Specific Solutions
When Pokémon Unite won’t start, we often find that game-specific interventions can resolve the issue. Let’s look at a few tailored solutions we can apply depending on our device and the nature of the bug or glitch.
Clear Cache and Data
Nintendo Switch: Navigate to the System Settings, select ‘System’, and then ‘Formatting Options’. Here, you can clear the cache without affecting your saved data.
Android and iOS: Within your device’s settings, find Pokémon Unite and use the ‘Clear Cache’ or ‘Clear Data’ option cautiously. This can remove temporary files that might be causing loading screen issues.
Update the Game
Oftentimes, bugs and errors are resolved with software updates. We check for updates regularly:
| Nintendo Switch | Android | iOS |
| Go to the Home screen, select the game icon, press ‘+’, and select ‘Software Update’. | Open the Google Play Store, find Pokémon Unite, and tap ‘Update’ if available. | Visit the App Store, update from the ‘Updates’ tab if you see Pokémon Unite listed. |
Reinstall the Game
As a last resort, uninstalling and reinstalling Pokémon Unite resolves most persistent issues. We ensure our game data is backed up if necessary before proceeding with these steps.
Nintendo Switch: Delete the software via ‘Data Management’ in Settings, then re-download from the Nintendo eShop.
Android/iOS: Uninstall the app, restart the device, and reinstall it from the respective app store to ensure we have the most recent, bug-free version.
Dealing with Account and Progress Issues
In our experience with Pokémon UNITE, encountering issues related to account progress can be frustrating, especially when such problems prevent participation in social daily missions and ranked matches. Knowing how to tackle these difficulties effectively ensures gameplay continuity and a positive experience.
Social Daily Mission Problem
Log-In and Loading Issues
In cases where log-in or loading problems occur, our first step is usually to confirm if there are any errors with the progress bar, commonly freezing at a certain percentage point. If you encounter a progress bar issue, especially during peak times when server loads are high:
| Issue | Immediate Action | Further Steps |
| Progress bar frozen | Restart app | Check for updates or server status |
| Log-in error | Re-attempt log-in | Reset password if persistent |
| Unable to enter ranked matches | Check internet connection | Wait for server maintenance to end |
When a log-in error shows up, attempting to log in again might fix it, but if it doesn’t, password reset or even reaching out to support may become necessary. It’s important to keep in mind that during updates or server maintenance, these issues may become more prevalent, and in such situations, patience is key until operations return to normal.
Contacting Support and Reporting Bugs
When Pokémon UNITE fails to start, our first advice is to report the issue to the support team and check for any official service status updates. These steps ensure that your concern is addressed and can help you find out if the issue is on your end or a broader problem affecting multiple players.
Report to Customer Support
Gamers can contact the Pokémon UNITE support team through the in-game Customer Support option to report bugs and issues. For Nintendo Switch users, this option is located under the Trainer Icon in the Menu (ZL button) and then by selecting Settings → Customer Support (- button). If you’re on a mobile device like an iPhone or a Switch Lite:
- Navigate to Settings within the game.
- Tap on the Customer Support option.
Remember to outline the problem with as much detail as possible, including your region, in-game events leading to the issue, and steps you’ve already tried for resolution, such as:
- Restarting the device.
- Checking internet connection.
- Ensuring compliance with minimum requirements.
If you’ve made any in-app purchases, provide that information too, as it might be related to your account’s status. Success in resolving technical issues can often hinge on these details.
Check for Official Communications
| Service Status Update | Social Media Channels |
| Check the game’s official channels for any service status updates that might explain connection errors or startup issues. | Follow Pokémon UNITE on platforms like Twitter for real-time updates and community reports. Nintendo Customer Support often tweets about widespread problems and resolutions. |
Monitoring these channels keeps us informed about any ongoing server maintenance or issues affecting multiple users. This can be particularly helpful before reaching out for support when the problem isn’t on our individual end, saving us time and ensuring we are not missing out on any MOBA game action needlessly.