Encountering issues with the virtual keyboard in Windows 11 can disrupt our workflow and affect our productivity. We often rely on the virtual keyboard, especially when using touch-enabled devices or in situations where a physical keyboard is not preferable. When the virtual keyboard stops responding or fails to appear, we need to address the problem promptly and efficiently.

Before we start navigating through various troubleshooting methods, it’s important for us to confirm that the issue lies with the virtual keyboard itself and not with touchscreen functionality or other system components. Once we have established that the virtual keyboard is not working as expected, there are several steps we can take to resolve the issue. We understand how essential it is to have a fully functional virtual keyboard, so let’s explore some solutions that can help us get back to typing smoothly on Windows 11.
Preliminary Checks
As we tackle issues with the Windows 11 virtual keyboard not working, it’s crucial to conduct some preliminary checks to rule out simple fixes. These steps are often overlooked, but they are the foundation for more complex troubleshooting.

Ensure Basic Keyboard Functionality
Check Touchscreen and Tablet Mode Settings
| Check Touchscreen Functionality | Verify Tablet Mode Settings |
| If your device has a touchscreen, ensure that it’s clean and free from obstructions. Calibration might be necessary if touches are not registering accurately. | In the Settings app, under System, then Tablet, confirm that Tablet mode is enabled if you’re using the device as a tablet. This mode optimizes touch interactions and can affect the virtual keyboard’s performance. |
By ensuring that basic hardware aspects and relevant settings are correct, we pave the way for more effective troubleshooting. This foundational step is often enough to resolve common issues with the virtual keyboard.
Troubleshooting Methods
In addressing the issue of a non-responsive virtual keyboard in Windows 11, we must approach the problem methodically. Our focus will be on specific, actionable solutions to restore functionality.
Reboot and Accessibility Features
A reboot can sometimes magically resolve temporary glitches. We ensure the on-screen keyboard is enabled via Settings > Ease of Access > Keyboard. If a basic restart doesn’t do the trick, we dive into more detailed troubleshooting methods.
Run the Keyboard Troubleshooter
Windows 11 includes a variety of troubleshooters. To address keyboard woes, we navigate to Settings > Update & Security > Troubleshoot > Additional troubleshooters. Here, we select the keyboard troubleshooter to allow Windows to automatically find and fix issues.
Update Windows and Keyboard Driver
Keeping Windows 11 up-to-date is paramount, as each update can resolve known bugs. We check for updates in Settings > Update & Security > Windows Update. Similarly, an outdated keyboard driver could be the culprit, so we update it through Device Manager by right-clicking the keyboard and selecting the ‘update driver’ option.
Perform System File Check (SFC Scan)
Corrupted system files are no match for the System File Checker. We run an SFC scan by opening Command Prompt as an administrator and typing sfc /scannow. This will scan and repair any corrupted system files.
Check Relevant Services
Some services are essential for the on-screen keyboard to function. We press Win + R, type services.msc, and ensure the “Touch Keyboard and Handwriting Panel” service is running. If it’s not, we set it to ‘Automatic’ and start the service.
Advanced Fixes
In our experience, advanced fixes can be crucial when you have already tried basic troubleshooting to no avail. Let’s tackle some of the more intricate solutions.
Modify Registry Settings
Altering the registry should be done with caution because incorrect changes can cause system instability. Always back up your registry before making changes. Here’s how we tackle it:
- Press Windows + R, type regedit, and hit Enter to open the Registry Editor.
- Navigate to the path where the keyboard settings are stored; for example: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt
- Change the value of Start from 3 to 1.
Use Deployment Image Servicing Management (DISM)
Using DISM tools to restore system health can be likened to giving your PC a deep cleanse. It’s a tool we find invaluable, particularly when dealing with persistent issues.
- Open Command Prompt as an administrator.
- Type the following command and press Enter:
dism /online /cleanup-image /restorehealth. - Once the DISM scan is complete, perform an SFC (System File Checker) scan by typing
sfc /scannowand hit Enter. - Restart your computer after the SFC scan has finished.
Additional Tips and Tricks
When the virtual keyboard in Windows 11 is acting up, beyond the common fixes, there are a couple of additional techniques that can sometimes get things back to normal. We’ll explore keyboard shortcuts that can assist with fast startup issues, and the potential benefits of creating a new administrator account.
Keyboard Shortcuts and Fast Startup
We’ve found that sometimes toggling the fast startup option can resolve keyboard issues. Fast Startup is a feature designed to start your PC faster after a shutdown. However, it can interfere with the operation of drivers and connected devices, including the on-screen keyboard. Here’s a quick guide on how to disable Fast Startup:
| Step | Action | Result |
| 1 | Press Win + R, type control, hit Enter | Control Panel opens |
| 2 | Navigate to Power Options | View power settings |
| 3 | Select Choose what the power buttons do | System settings appear |
| 4 | Click on Change settings that are currently unavailable | Admin privileges required |
| 5 | Uncheck Turn on fast startup | Fast Startup disabled |
After disabling Fast Startup, check if the on-screen keyboard returns to normal function. If not, we have another trick up our sleeve.
Create a New Admin Account
Another method we often overlook is creating a new administrator account. Occasionally, user profiles can become corrupt, causing system features to malfunction. By creating a new admin account, we start fresh, which can eliminate any underlying issues with the on-screen keyboard. Here’s how to create a new administrator account:
Step 1: Open Settings with Win + I and navigate to Accounts.
Step 2: Select Family & other users and choose Add someone else to this PC.
Step 3: Follow the prompts to set up a new user, and be sure to assign the account type as ‘Administrator’.
Log into the new account and attempt to use the virtual keyboard. If it works fine here, it suggests the issue might be with your original user profile rather than the system or the keyboard itself.