Genshin Impact Not Downloading: Quick Fixes for Installation Issues

When we talk about popular MMORPGs, Genshin Impact undoubtedly makes the list with its impressive open world and engaging gameplay. Available on multiple platforms like mobile and PC, it’s accessible to a vast community of gamers. However, downloading issues can dampen the excitement, as many of us may have struggled with the game not downloading properly. Whether it’s a stalled installation or an error message that keeps popping up, it can be a frustrating roadblock.

The screen shows a stalled download bar for Genshin Impact

Addressing these download issues requires a systematic approach, and with a wealth of collective experience and resources, we have some strategies in mind. We understand the annoyance of error messages and the eagerness to dive into the world of Teyvat, which is why tackling these downloading problems is a priority for us. Let’s explore the solutions without getting lost in redundant or exaggerated claims, focusing on clear, actionable advice.

Common issues: Error messages can occur due to overloaded servers, poor internet connections, or conflicts with the device itself. By isolating the cause, we can find a solution that gets us back to gaming faster.

System Requirements and Pre-Installation Checklist

To ensure a smooth Genshin Impact installation process on PC, we need to cover a few critical steps. This checklist will guide us through essential prerequisites such as system requirements and pre-installation measures. Here’s what we need to do:

A computer screen displaying error message "Genshin Impact not downloading" with checklist of system requirements

Check Available Hard Drive Space

First, we must confirm that our hard drive has enough space for both the game and additional files. Genshin Impact requires a significant amount of storage, and lacking space could hinder the installation. Here’s a table displaying the storage needed:

Minimum Storage Recommended Storage For Updates/Extra Files
30 GB 40 GB Extra 5-10 GB

Verify Internet Connectivity and Speed

The game’s size means that we’ll need a stable internet connection with decent download speeds to avoid issues. If our download seems slow, we might want to check our network settings or even swap to a DNS with a faster connection response.

Update Operating System and Drivers

Outdated system drivers can cause compatibility issues. We should make sure our operating system and drivers, especially the graphics card drivers, are up to date. This will not only help with the installation but also optimize game performance.

Review Software License Agreement

It’s crucial that we review the Software License Agreement thoroughly before installation. We must accept it to proceed with the installation, so it’s best to understand what we’re agreeing to. This step is typically presented in the launcher setup process.

Disable Antivirus and Firewall Temporarily

At times, antivirus software and firewalls such as Windows Defender can mistakenly block game files. We should consider temporarily disabling real-time protection and the Microsoft Defender Firewall during the download and installation to prevent such issues. Remember to re-enable these as soon as we’re done to keep our system protected.

Troubleshooting Download and Installation Errors

When a Genshin Impact download error occurs, it’s crucial to take systematic steps to resolve the issue. We’ll guide you through targeted actions to fix download and installation errors effectively.

Restart the Launcher and Computer

Initial Steps:

Sometimes, the simplest solution is to restart the launcher and, if needed, your computer. This fresh start can often clear temporary glitches causing download errors.

Check Network Settings and VPN Connections

Network setting adjustments can resolve connectivity issues that prevent game downloads. Ensure your network is stable, and if you’re using a VPN, try disabling it to determine if it’s the source of the error.

Use Alternate DNS Servers

Changing your DNS settings has been known to fix download errors. We recommend using trusted servers like Google DNS. Here’s how to change the DNS:

  1. Open Network and Sharing Center.
  2. Click on ‘Change adapter settings’.
  3. Right-click on your active connection, select ‘Properties’.
  4. Select ‘Internet Protocol Version 4’, click ‘Properties’.
  5. Choose ‘Use the following DNS server addresses’.
  6. Input 8.8.8.8 and 8.8.4.4 for Google DNS.

Scan and Repair Corrupted Game Files

Corrupted files can hinder game performance and startup. Scanning and repairing these files is essential. Use the game’s repair tool or a tool like Disk Cleanup to handle corrupted files effectively.

Reinstall the Game

If all else fails, consider reinstalling. This is a last resort:

  1. Uninstall Genshin Impact.
  2. Delete remaining folders from your installation directory.
  3. Re-download the installer from the official website.
  4. Run the installer and select ‘Install Now’.
  5. After reinstallation, click ‘Get Game’ and ‘Start the Game’.

Reinstallation should only be attempted after other fixes have been tried, as it can be time-consuming and may lead to the loss of locally stored game settings or files.

Optimizing Download Progress

In our experience, prioritizing smooth download progress is key when installing large games like Genshin Impact. Here, we’ll navigate through effective strategies to optimize your download experience and ensure game files are downloaded efficiently.

Pause and Resume Download

Pause and Resume Technique:

It may seem counterintuitive, but pausing and resuming the download can actually speed up the overall progress. When the download feels sluggish, we often pause it for a moment and then resume. This simple action can refresh the connection and may help you avoid random stalls that hinder the download progress.

Manage Launcher Settings

Tweaking the settings in your game launcher could also impact download speeds. We’ve found that by limiting the launcher’s bandwidth usage, other necessary network tasks can continue uninterrupted, sometimes smoothing out our installation process. Also, ensure that the launcher is set to prioritize updating your game files, as this focuses the software’s resources on the task at hand.

Monitor Installation Progress

Keep an eye on the installation progress. Sometimes, the download bar doesn’t reflect the actual progress due to minor glitches. By monitoring the game files’ folder size directly, we get a more accurate idea of how the download is truly progressing. If the folder size doesn’t change for an extended period, restarting the launcher might be a necessary step.

Post-Download Actions and Starting the Game

Once Genshin Impact has been downloaded, we must perform key actions to ensure the game operates smoothly. We’ll ensure game files are verified, adjust settings for an optimal experience, troubleshoot potential startup issues, explore the features, and confirm the game is up to date.

Verify Game File Integrity

Before starting Genshin Impact for the first time, checking game file integrity is crucial. We can use the game’s launcher which provides an option to verify the files. This helps prevent errors due to corrupted game files which can occur during the download process.

Adjust Game Settings

When we first launch Genshin Impact, it’s important to adjust the settings to match our system’s capabilities. This ensures that the game runs smoothly and looks its best. Settings like graphics quality, frame rate, and controls should be tailored to our preferences and hardware specifications.

Trouble with Black Screens and Error Messages

Occasionally, we might encounter black screens or error messages when trying to start the game. We should check our system’s compatibility with the game and ensure that the servers are not down. It’s our responsibility to make sure our graphic drivers are updated and to consult the support team if issues persist.

Exploring Combat and Game Features

Once in the game, we can familiarize ourselves with the combat system and various game features. Genshin Impact is an MMO with a rich world to explore, so taking some time to understand the game mechanics will enhance our playing experience.

Update Game to Latest Version

Finally, it’s essential to keep Genshin Impact updated to the latest version. Updates can be downloaded through the game launcher, as they often include important fixes and new content. By staying updated, we ensure the best performance and experience while playing.

Remember, these steps help us avoid common pitfalls and set us up for a thrilling adventure in Genshin Impact’s expansive world.

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