Encountering issues with launching Genshin Impact can be particularly frustrating, especially when looking forward to enjoying the vibrant world of Teyvat. We recognize that problems during the game startup phase are common for many players. These can stem from various reasons such as insufficient user permissions, outdated graphics card drivers, or compatibility issues with the operating system.
Common reasons for launch failures include:
- Insufficient administrative permissions
- Outdated or corrupt game files
- Incompatible system requirements
We’ve gathered insights on the most effective methods to troubleshoot and resolve these starting problems, aiming to get you back in the game as swiftly as possible. Let’s explore how managing user permissions, updating drivers, and ensuring compatibility can be key to a successful launch. The right approach often differs depending on the unique setup of your PC, but thorough checks and systematic trial and error will lead us to a solution.
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Initial Troubleshooting Steps
When Genshin Impact fails to launch on PC, our first move is to verify that we meet the game’s minimum requirements and ensure our system’s software is up to date.
Checking System Requirements
Genshin Impact demands specific hardware to run. We make sure the PC meets these, as running the game on unsupported hardware could lead to launch issues. Here’s a checklist:
| Minimum Requirement | Recommended Specification |
| Intel Core i5 or equivalent | Intel Core i7 or higher |
| 8 GB RAM | 16 GB RAM |
| NVIDIA GeForce GT 1030 or equivalent dedicated GPU | Higher-end NVIDIA or AMD GPU |
| 30 GB of storage space | More is better for performance |
| Windows 7 SP1 64-bit, Windows 8.1 64-bit, or newer | Windows 10 64-bit or Windows 11 |
| DirectX 11 support | DirectX 12 support |
Ensuring Game Files Integrity
If Genshin Impact doesn’t start, corrupt game files might be the culprit. We perform a file integrity check through the game’s launcher or distribution platform, which will repair or replace any missing or damaged files.
Software and Driver Updates
Outdated graphics card drivers often cause compatibility issues. We regularly update our GPU drivers, whether we’re using NVIDIA or AMD cards. This ensures smooth gameplay and, often, resolves launching issues. It’s also crucial to have the latest Windows version and all Visual C++ redistributable files installed. The DirectX end-user runtime web installer can help update DirectX runtime components to the latest version, another essential step in troubleshooting launch problems.
Launcher and Installation Issues
We’ve pinpointed common hurdles players encounter with the Genshin Impact launcher and installation process. Ensuring a smooth launch often involves addressing these specific areas.
Launcher Menu and Error Codes
When we face launcher menu issues or receive error codes, it’s essential to decipher the problem accurately. For instance, error code 9203 usually indicates network problems.
- Check the MiHoYo website for any service outages.
- Verify network settings and firewall exceptions for Genshin Impact.
We advise consulting the official FAQ and support forums where specific error codes are discussed and resolved.
Reinstalling and Repairing
To manage not launching issues, sometimes a fresh reinstall or repair is necessary. Before proceeding, back up game data if possible. Within the launcher, there is an option to “Repair Game Files,” which can resolve missing or corrupted files, such as the ‘msvcp140.dll’. If this doesn’t work:
| Delete and Reinstall Steps: | Expected Outcome: |
| Uninstall Genshin Impact through the Control Panel. | Removal of potentially broken installation data. |
| Delete remaining files from the installation folder. | Ensures a clean state for a new installation. |
| Reinstall Genshin Impact from the official site. | Corrects the not launching issue by having a fresh set of game files. |
Administrative Permissions and Compatibility
Proper administrative permissions and compatibility settings are essential for the launcher to operate correctly. By running the game as an administrator, we give it the necessary permissions to function without hindrance.
- Locate the GenshinImpact.exe in the installation folder.
- Right-click the executable and select ‘Properties’.
- Navigate to the Compatibility tab and check ‘Run this program as an administrator’.
For compatibility issues, especially after an operating system update:
| Step | Action | Result |
| 1 | Go to the Compatibility tab mentioned above. | |
| 2 | Check ‘Run this program in compatibility mode’. | Aligns the game’s operation with the current Windows version. |
| 3 | Choose the appropriate Windows version. | Enhances compatibility and reduces the not launching issue. |
Advanced Solutions and Best Practices
In combating the frustrating scenario where Genshin Impact won’t launch, we’ve identified advanced steps and best practices. Our focus will be on refining graphics configurations, scrutinizing background processes, and adjusting network and security measures to ensure smooth game initiation.
Modifying Graphics Settings
Managing Background Applications
Network and Security Settings
| Firewall and Anti-Virus Software | Connection Stability |
| It’s possible the Windows Defender Firewall or other anti-virus programs may mistakenly block the game. We must verify that Genshin Impact is on the allowed list or temporarily disable the firewall during game launch to ascertain if this resolves the issue. | Lastly, we have to ensure that our network is stable. A fluctuating or weak connection might not just affect gameplay but might also prevent the game from starting. Reviewing network settings and performing a wait-and-see after adjustments can identify if connection issues are at play. |