When attempting to refresh or restore our Windows 11 or Windows 10 PC using the ‘Reset This PC’ feature, we might find ourselves in a frustrating situation where the process gets stuck. This halting could occur at various percentages and is a common issue that affects the user experience negatively. Many of us are familiar with the freezing of the reset operation, which can halt progress at any point, such as 1%, 62%, or even 99%.

Despite the reset process being a built-in solution in Windows operating systems designed to return the system to its default state, encountering snags when the PC isn’t functioning as expected is perplexing. Unanticipated interruptions during resetting can stem from numerous causes, such as corrupted system files or update glitches. Our experience suggests that outdated drivers or software conflicts often precipitate these stalling scenarios.
To counter this dilemma, we usually explore a range of troubleshooting strategies, like running Automatic Startup Repair or utilizing Command Prompt to execute specific commands that can repair system image issues. Accessing the system’s built-in recovery options, such as System Restore or the Advanced Startup Options, may provide alternative pathways to overcoming the ‘Reset This PC’ impasse. It’s crucial to approach the resolution process methodically, ensuring system integrity and data safety.
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Understanding Reset This PC Feature

We will guide you through the ‘Reset This PC’ option—a quick method to troubleshoot and resolve system issues by restoring your PC to factory settings.
What Is Reset This PC?
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Preparing for Reset
Before resetting your Windows PC, it’s crucial to safeguard your personal files and ensure the device has adequate power. Entering the Windows Recovery Environment also requires specific steps.
Backing Up Personal Files
We can’t stress enough how important it is to back up your personal files before initiating a reset. You could use an external hard drive, a USB flash drive, or cloud storage services like OneDrive or Google Drive. Remember, once you start the reset process, there’s no going back, and personal files could be permanently lost if not backed up.
Charging Your Battery
Ensure your laptop’s battery is fully charged, or better yet, keep it plugged in while performing a reset. A sudden power loss during the reset process could corrupt the system files, leaving the PC in an unusable state. We recommend avoiding starting the reset process if you’re unable to connect to a reliable power source.
Entering the Windows Recovery Environment
Accessing the Windows Recovery Environment (WinRE) is done by restarting your PC and pressing the F11 key (although this might vary depending on your device manufacturer). WinRE is your starting point for the reset process, and it’s essential to familiarize yourself with this environment. Take a moment to explore the options available to you, and when ready, proceed with the “Reset this PC” option.
Troubleshooting Reset Issues
When we encounter a PC that’s stuck on resetting, it’s crucial to approach the issue methodically. We need to explore various recovery options, including system restore, startup repair, and manual command prompt intervention to address potential file or system corruption. The following outlines specific measures to resolve the “Reset This PC” feature stalling.
When ‘Reset This PC’ Gets Stuck
Using System Restore and Startup Repair
System Restore is an invaluable tool to revert the system back to a previous stable state without affecting personal files. Boot into Advanced Options and select System Restore. If this doesn’t work, Startup Repair can automatically solve issues that prevent Windows from starting. It is found in the same location and can be a quick fix for system file corruption.
Manual Reset via Command Prompt
If the above steps fail, a manual reset using the Command Prompt may help. Execute the following commands to repair system image and prepare for a reset:
| Open Command Prompt | Enter DISM Commands | Attempt Reset |
| Select Command Prompt from the Advanced Options. | Type: dism /online /cleanup-image /restorehealth | After completing the DISM process, try resetting the PC again. |
Post-Reset Steps and Tips
After successfully resetting your Windows system, it’s crucial for us to ensure that the operating system runs smoothly. This involves installing necessary drivers, applications, and carrying out system updates.
Reinstalling Drivers and Essential Apps
Immediately after a reset, the priority is to reinstall crucial drivers and essential applications. Drivers ensure that all hardware components communicate effectively with your Windows system.
Essential Drivers Checklist:
- Graphics card drivers
- Network adapters
- Sound, video, and game controllers
- System devices
For apps, focus on those that are fundamental for our daily tasks or system security, such as antivirus software and productivity suites. Microsoft Store and the respective device manufacturer’s websites are our go-to sources for authentic and up-to-date software.
Performing System Updates
Next, it’s essential to ensure that our operating system is up-to-date to avoid any vulnerabilities that bugs could exploit. We will navigate to the ‘Settings’ > ‘Update & Security’ section to look for and install any available updates for our Windows system.
| Update Category | Status | Action |
| Security updates | Pending | Install |
| Feature updates | Optional | Review |
| Driver updates | Recommended | Apply |
Regular updates can bring new features but, more importantly, they patch up security holes and improve system stability. Ignoring updates could lead to a compromised system, so we stay vigilant and ensure these updates are completed promptly.