Roblox is a platform that allows users of all ages to play, create, and interact in a multitude of virtual worlds. Yet, sometimes users enter the wrong age upon signing up or their age changes over time, necessitating an update to their account information. Altering your age in Roblox is not immediately apparent, so it’s crucial to understand the exact steps to ensure your account reflects your current age accurately.
In account settings, users can adjust their personal information. Specifically, to alter your age on Roblox, you must navigate to the Account Info tab. There, the birth date is editable, and the change will take effect upon saving. It’s important for us to note that if your updated age is under 13, Roblox enables a Privacy Mode to safeguard younger users.
We should be aware that once you change your age to under 13, you cannot revert it back to 13+ through the settings. If you’ve input the incorrect birthday inadvertently and are locked in Privacy Mode, you need to contact Roblox Support directly. They will provide guidance on how to confirm your actual age and update their records accordingly. This process ensures that all users enjoy Roblox content that is suitable for their age group.
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Understanding Roblox Age Restrictions
We need to acknowledge that Roblox’s age restrictions are crucial for maintaining a safe and appropriate environment for all players, especially those under 13. These measures are guided by privacy laws and affect game features, community interaction, and more.
The Impact of COPPA Regulations
As advocates for online safety, we’re mindful of the Children’s Online Privacy Protection Act (COPPA), which safeguards the privacy of young children on the internet. Roblox complies with COPPA, leading to stricter controls for users under 13. This legislation influences how Roblox verifies user age and manages personal information.
- Privacy settings are automatically heightened.
- Direct messaging and the ability to join certain community spaces may be limited.
- Content is curated to be child-friendly.
Age-Related Features and Limitations
Players’ experiences on Roblox differ based on their age, especially in regards to privacy and safety features. For users under the age of 13, account settings are pre-configured to protect their privacy and offer an extra layer of safety, limiting interaction within the Roblox community.
| Feature | Under 13 | 13 and Over |
| Direct Messaging | Restricted | Unrestricted |
| Community Interaction | Curated | Open |
| Privacy Settings | Heightened by Default | Customizable |
By ensuring compliance with COPPA, we maintain a platform that prioritizes our younger users’ right to privacy protection. This alignment differentially shapes the accessibility of gaming and social features between the two age groups, thereby creating a safer community for everyone on Roblox.
We’ll guide you through the necessary steps to access and modify your Roblox account settings, whether through a mobile device or a PC, enabling you to update your birth date information with ease.
Accessing Settings via Browser or Mobile
When adjusting settings through a browser, locate the gear icon which is typically situated at the upper-right corner of the Roblox site once you’re logged in. This is the gateway to your account’s settings. For those using a mobile device, the account settings are accessible through the Roblox app; tap the three dots icon representing “More” to find the settings option.
Browser:
- Click the gear icon on the top right.
- Select ‘Settings’ from the dropdown menu.
Mobile Device:
- Tap the three dots for ‘More’ on the bottom navigation bar.
- Scroll to ‘Settings’ and select it.
Modifying Birth Date Information
To update your birth date, navigate to the ‘Account Info’ tab within your settings. Here, you’ll find a section dedicated to personal information. Look for the ‘Birthday’ field, and that’s where you can make the necessary changes. Remember, if you set your age to under 13, Privacy Mode is enabled and you cannot revert to 13+ without contacting Roblox support.
| Step 1 | Step 2 | Step 3 |
| Navigate to ‘Account Info’ tab. | Find the ‘Birthday’ field. | Edit and save the new birth date. |
Through our shared experience, we’ve noticed it crucial to verify your changes. Once you’ve adjusted the birth date, ensure to click ‘Save’ to confirm the new settings. Changing your age is a straightforward process, so long as you follow the correct steps within your account settings.
Age Verification Process
We understand the importance of age verification on Roblox, essential for enabling appropriate game experiences and ensuring compliance with digital safety regulations.
Steps to Verify Age
Here’s the verification process:
- Click on the Account Info tab.
- Underneath your birthdate, select the Verify My Age button.
- A popup window displaying a QR code will appear, which you will need to scan using your mobile device.
- Use your mobile device to take a photo of your government-issued ID, showing your date of birth, for Roblox Support.
- A wait time for Roblox’s response is expected once the process is initiated.
Documents and Privacy Concerns
We appreciate your concerns regarding privacy and the sensitivity of submitting personal documents. When you submit a photo ID for verification, the information is used to confirm your age and is processed with strict privacy measures.
- Your submitted documents are handled in compliance with privacy laws and are only used for verification purposes.
- Once verified, the Roblox account information will display an ‘Age Verified’ indicator under your birthday.
- After verification, your privacy settings may be adjusted, especially if an account is marked for a user under 13 years old, to enable certain parental controls.
We prioritize your privacy, and Roblox uses industry-standard practices to ensure your personal information is secure.
Troubleshooting and Support
In our journey to maintain accuracy within our Roblox accounts, addressing discrepancies in age can occasionally arise. We’ll guide you through resetting an incorrect age and how to reach out for further assistance.
Resetting Incorrect Age
If you’ve entered the wrong birth date on your Roblox account, it’s important to note that the ability to reset this detail can vary based on the age you’ve entered. For users who have incorrectly set their age to under 13, you will find that privacy mode becomes enabled and the age setting cannot be directly changed within the account settings due to Roblox’s commitment to safety and privacy protection.
| Steps to Reset Age (13+) | Outcome |
| Access account settings | Privacy mode disabled, age edited |
| Update birth date | Age reflects true value |
| Save changes | Modifications saved |
Contacting Roblox for Help
When you’re unable to make changes yourself, Roblox’s support team is there to provide assistance. To request a change to your birth date, you must navigate to the help category on the support page, specifically the “Chat & Age Settings.”
Follow these steps:
- Select “Chat & Age Settings” and then “Change Child Age” as your help category.
- Provide details of the incorrect birth date, including the correct date.
- Submit the form and include your email or phone number for contact purposes.
- Wait for Roblox’s response, which typically arrives via email within 24 to 48 hours.
It’s crucial to provide accurate information when contacting support to ensure the process is as swift as possible. Our guidance is aimed to simplify these procedures and help you resolve age-related issues on your Roblox account effectively.