When we encounter the “Error Code 2137” on our Nintendo Switch, it’s a clear sign that something is amiss with our device’s connectivity to the network or the Nintendo servers. This common hiccup can manifest for a variety of reasons – a slow Internet connection, wireless interference, or even a weak signal from the router could be the culprits.
From our experiences, the error code often appears when trying to download a game or accessing the Nintendo eShop. The message generally indicates a server communication error and suggests we should attempt the connection again later. It’s also not uncommon to see this error code during Nintendo’s scheduled maintenance or if there’s an unexpected service outage.
Ensuring our console has the latest system update is a basic but crucial step in overcoming these errors. In cases where the error persists, checking for network maintenance notifications and attempting to connect to the eShop at a later time can often resolve the issue. For a wired Internet connection, especially when using a dock that lacks a LAN port, a compatible USB LAN Adapter is necessary. This aligns with Nintendo’s suggested solutions, providing us a clear path to troubleshoot and take control of our gaming experience.
Contents
Understanding the Error
In this section, we’ll be diving into the intricacies of the Nintendo Switch error code 2137, exploring its origins and the diverse range of variants that have puzzled users.
Error Code Origins
Different Error Code Variants
Error Code | Description | Common Fixes |
2137-7503 | eShop Connectivity Issue | Check server status; await resolution. |
2137-8007 | Persistent Connection Error | Verify network status, restart console, update system if necessary. |
We also see other variations like Error Code 2137-8007, which could persist even in the absence of any eShop maintenance notices. This could suggest the need for a system update or simply imply that the service needs to be tried again later. It’s essential for us to keep our system updated to avoid these errors and ensure the smooth functioning of our Nintendo Switch console.
Troubleshooting Steps
When faced with the Nintendo Switch error code 2137, it’s crucial to perform a systematic approach to troubleshooting. We’ll guide you through some practical steps to resolve this issue.
Initial Checks
Ensure your Nintendo Switch console is updated to the latest software. Check the System Settings and update if necessary. This can resolve many common issues with connectivity. Also, verify that you’re selecting the correct network during the setup.
Restart and Power Cycle
Sometimes, a simple restart of your Nintendo Switch console can clear up the error. To go a step further, perform a power cycle on both your console and wireless router. Hold down the power button on the console for three seconds, select “Power Options,” and then “Restart.” For the router, unplug it from the power source, wait a minute, and plug it back in.
Wireless Signal and Interference
Move Closer to Router | Remove Obstructions | Avoid Electronics |
Ensure the Nintendo Switch is within a reasonable distance of your wireless router to maintain a strong signal. | Clear the area around your Switch and router. Obstructions can block or degrade your Wi-Fi signal. | Keep other electronics that could cause interference away from your Switch and router. |
Internet Connection Stability
Verify the stability of your home network. Use a device connected to the same network to see if you can access the internet. If you find instability is an issue, consider connecting your Nintendo Switch to the internet via a wired connection by using a USB LAN adapter, especially if Wi-Fi doesn’t work reliably.
Advanced Solutions
When we approach advanced solutions for the Nintendo Switch error code 2137, it’s crucial to consider network-related settings and hardware that could be affecting the console’s online capabilities.
DNS and Network Settings
Adjusting the DNS:
We can start by handling the Domain Name System (DNS) settings. Sometimes, the default DNS provided by our Internet Service Provider (ISP) may not be the most reliable for our Nintendo Switch. Switching to an alternate DNS like Google’s (8.8.8.8 and 8.8.4.4) or Cloudflare’s (1.1.1.1) can lead to better connectivity. Here’s a quick guide on how to do it:
- Select ‘System Settings’ from the home menu.
- Go to ‘Internet’ and select ‘Internet Settings.’
- Choose your network and select ‘Change Settings.’
- Set ‘DNS Settings’ to ‘Manual.’
- Enter the new Primary and Secondary DNS.
Remember, a misconfigured DNS can lead to service outages, so ensure the numbers are entered correctly.
Router and Firmware Updates
The root of the problem may lie within our wireless router or its firmware. It is often overlooked, but keeping the router’s firmware up to date is vital for maintaining a reliable internet connection.
Router Model | Current Firmware Version | Update Availability |
Model XYZ | 1.05 | 1.07 Available |
To check for updates, we’ll need to log in to the router’s web interface and navigate to the firmware update section. Updates will often include performance improvements and security patches that could resolve our connectivity issues.
Alternate Internet Solutions
If the issue persists, we should consider alternative internet solutions. Utilizing a wired internet connection through a USB LAN adapter can provide a more stable connection than Wi-Fi. This could be a decisive step, especially if the wireless signal is weak or inconsistent.
Also, ensuring that we are connected to the appropriate wireless band is essential. Our Nintendo Switch supports both 2.4GHz and 5GHz networks. The 2.4GHz band is more crowded but has a better range, while the 5GHz offers faster speeds at a shorter range. We must make sure that our SSID names are clearly distinguished if we’re using dual-band routers to prevent any confusion when connecting our Switch.
Seeking Further Assistance
When encountering the Nintendo Switch error code 2137, it’s crucial to seek the correct support channels and be aware of the system’s operational status. This ensures efficient resolution and minimizes disruptions to your gaming experience.
Support and Service Outlets
If you experience persistent issues with Nintendo services, reaching out for support should be your next step. This can involve contacting the network administrator or accessing designated support channels.
Nintendo eShop related concerns can be addressed by checking any ongoing issues on the Maintenance Notifications or Network Maintenance Information page, as well as ensuring that your network environment is stable.
Ensure that service help is enlisted through the proper channels to timely and accurately manage the situation.
Maintenance and Operational Status
In scenarios where the situation is not resolved by following standard procedures, it’s essential to examine the Operational Status Page.
Maintenance | Operational Status | Network Environment |
Check for any ongoing or upcoming Nintendo eShop Maintenance. | Look for alerts or updates on service availability. | Ensure the network is stable to connect to Nintendo services. |
This helps us determine if the problem is on our end or a wider issue affecting several users. It’s important to perform these checks before concluding that further assistance is needed. If these sources do not provide clarity or resolution, it may be time to involve a network administrator or seek specialized help.